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Hey everyone. Stay tuned to the end of the interview where I’ll give you some actionable insights that I learned from my guest. These insights are also in the show notes. As always, thanks for listening.
Now on to my guest today, serial entrepreneur and business advisor Ezra Chapman, whose latest venture is LifeWise, an online platform for primary school students out of England.
Ezra has been running businesses since he was sixteen in a variety of areas, including services, recruitment, and financial tech. He’s developed a strong foundation and vision of how to build a business, assemble and develop a leadership team, and then step away to allow those teams to grow the company. The key to success, Ezra says, is figuring out a set of core principles that will then guide everyone’s actions and ultimately shape the company’s culture. Once the values are articulated and put into practical application where they guide decisions and teams are assembled based on these values, a business can really thrive.
One of the values Ezra believes in is radical honesty, creating a culture where people can share what they really think. Another is seeking to understand. While passion for your idea is important, you also need to stop and consider the clients’ experiences, and how they might experience what you’re offering. In doing this, he provides an example of how a principle becomes a framework for making solid decisions about a business because it prioritizes the principle (the customer’s experience) over the passion. Ezra also stresses that one of the most important messages a leader can give is that he or she believes in the team and what they can accomplish.
Now let’s get better together.
Chapman offers a lot of insight into how to be an effective leader. For new entrepreneurs he advises:
- Have Radical Honesty about what you think and feel.
- Be clear on your vision and where you want to go.
- Be “ruthless” about prioritizing the next best steps to get you there.
- Borrowing from the observations of Jeff Bezos, always have more cash than you think you need.